The ARC is staffed by peer tutors who provide free academic support and assistance to any OCC students enrolled in any OCC class. Peer tutors can help students study for a test, practice memory work, or review class notes. Peer tutors are also available to help students with papers and essays. Students can make appointments for assistance with brainstorming paper topics, revising thesis language, organizing and developing ideas, refining rough drafts, polishing grammar and punctuation, or formatting bibliographic material and footnotes. The best online tutoring appointments are available in 30- or 60-minute increments.
The ARC provides free academic skills workshops for all Ozark students. These workshops cover a variety of topics, such as time management, research skills, and coping with stress. The ARC also offers a variety of quick reference guides for things like thesis statements, inductive studies, and the exegetical process. Stop by the ARC to pick up a workshop schedule or any of the quick reference guides.
Students with documented learning disabilities who have been granted learning accommodations by the Academics Office can use the ARC for proofreading services, testing assistance, and other academic needs. Contact the ARC director for more information.
Missed tests, quizzes, and memory work can be made up in the ARC. Specific instructions are listed in course syllabi, and any applicable late fees are paid in the Student Financial Services Office. Students must present receipt of payment to the ARC staff before make-up work can be completed.
General ARC Services
Do I need to make an appointment to meet with a tutor?
It's not required, but it is recommended. An appointment secures your spot with a tutor. We are happy to take walk-ins if we have open spots on our schedule.
How do I make an appointment?
Schedule an appointment here. First-time users will need to create an account using their student email address. After registering, simply enter your email address and the password you created to log on to the system and set up an appointment for the tutor and time slot you desire.
I made an appointment but then forgot to come. How can I reschedule?
Just log on to the online scheduling system to make a new appointment.
If I’m running late, how long will you hold my spot for me?
We can only hold your spot for ten minutes. If you're going to be more than ten minutes late for your appointment, you'll need to reschedule.
How long are tutoring appointments?
Most sessions last 30 minutes, but you can schedule an hour-long session if you'd like. We recommend hour-long sessions for papers that are longer than five pages.
Can the ARC print out a paper for me?
No, but you can take a memory stick up to the computers in the Library and print from there. The computers in the Library print to the copy machine located near the reference section. Students may print school-related papers for free.
Does the ARC provide paper or pens or GradeMasters?
No. You'll need to bring these supplies with you when you come to the ARC. You may purchase those items in the school bookstore.
I have been granted a testing accommodation. Where do I go to take my tests?
Either call the ARC or come by to schedule an appointment to take the test. Depending on your specific accommodation, you'll be given extra testing time and/or a test reader.
Do I have to pay for tutoring?
No. It's completely free for any Ozark students enrolled in any Ozark class.
I’m not required to participate in tutoring, but I'd like to meet with a tutor. Is that allowed?
Definitely! We're here for all Ozark students. Simply log on to the online scheduling program or stop by the ARC to schedule an appointment with one of our peer tutors.
I'm in a class at Missouri Southern or Pitt State or Crowder, and I need help with that class. Can I make an appointment with a tutor at Ozark's Academic Resource Commons for that?
We recommend that you contact the academic support services at your other college for assistance with that class. The Ozark ARC is only designed to help students enrolled in Ozark classes.
I don’t need tutoring every week, so can I just see a tutor when I need help with an assignment?
Absolutely! While some students want to meet with our tutors on a weekly basis, we love to help students with individual assignments or projects or academic skills, too. Just let us know when you schedule your appointment what you would like assistance with.
What should I bring with me to my tutoring appointment?
We recommend bringing the assignment or project that you would like assistance with. We also recommend that you bring your instructor's syllabus and any notes you have taken in class. Our peer tutors will use those to set the course for the session. If you need help with course reading material, we also recommend bringing your course textbook with you. You may also want to bring pens or pencils and paper or your laptop with you to the appointment.
I’m working on my Principles of Interp project, and I need someone to look at it. Can I bring the whole thing in?
We would strongly urge you to get help on your Principles project throughout the semester. We aren't really able to provide feedback on an entire project, but we would be more than happy to help you with items such as an individual word study or research for historical context.
Do I have to pay for someone to help me with my paper?
No. It’s completely free for all Ozark students.
Can I just drop my paper off for proofreading?
Sorry, but no. We can't help you improve your writing skills if we are just making correction marks on your paper. We set up face-to-face sessions because students become better writers when they have a chance to discuss their writing with and get feedback from someone else.
What should I bring to my appointment?
Obviously, you will want to bring your paper with you, in whatever form it is in (rough draft, handwritten notes on scratch paper, final draft, etc.). Please bring your professor's assignment guidelines for the paper you're working on. This helps us tailor our feedback to the specific assignment. You may also want to bring a pen and paper to take notes on as you work with the tutor.
Can you tell me what grade you think I will get on my paper?
No. Only your instructor can do that.
Why did the ARC staff recommend an hour-long session for my paper?
We find that most students who are working on 2-5 page papers can have their writing concerns addressed in about 25-30 minutes. However, for longer papers, it may take you and the tutor closer to an hour to work through your concerns. Remember that part of your session will simply be spent reading through the paper.
Academic Status and the ARC
My admissions paperwork says that I am required to take participate in academic workshops and tutoring. Why?
New students who meet two of the following conditions will be required to attend at least 5 workshops, participate in tutorings and will be limited to taking 13 credit hours.
- ACT (composite)—19 or below
- ACT (English)—17 or below
- High school or college (for transfers)—GPA of less than 2.50.
Why are some returning students required to participate in academic workshops and tutoring?
If a student's institutional/cumulative GPA falls below 1.670 during the first 59 earned hours or 2.000 once 60 hours are earned, he/she will be placed on Academic Warning. While on Academic Warning, the student will be required to participate in ARC workshops and tutoring and will be limited to taking 13 credit hours.
Are the ARC workshops like a regular college course?
No. You get to choose the workshops that you would like to attend. Remember that if your academic status requires your participation, you need to attend at least 5 of them. Attendance records will be kept because your academic status depends on your participation in the workshops. At the end of the semester, the Academics Office and the Registrar’s Office will be notified of any students who do not meet the workshop attendance requirement.
I've already been on Academic Warning status before and have taken all the workshops. Now I'm on Academic Warning for a second time. What do I do this time?
You will be required to participate in weekly tutoring; we call this a tutoring-only requirement. You'll be required to meet with the ARC director at the beginning of the semester, when you'll discuss your academic goals, set up a weekly tutoring time with a peer tutor, and sign a contract outlining the conditions of your enrollment status. If the conditions of the contract aren't met during your Academic Warning status/tutoring-only semester, you'll be placed on Academic Suspension the following semester.
Make-up Tests and Test Proctoring
Can I pay the $10 test make-up fee in the ARC?
No. You will need to pay this fee in the Student Financial Services Office and bring us the receipt as proof of payment. You may pay the Student Financial Services Offices with cash, check, or debit card. You cannot charge the fee to your student account.
Do I have to pay the $10 fee for memory quizzes?
No. There is no charge for memory work.
I'm taking an online Ozark class, and the instructor says I need to find a proctor for the exams. Can you do that?
Yes. Inform your professor that you would like to take your exams in the ARC. Often, the professor will contact us with the necessary testing information and passwords. You'll need to take the test in our testing room, using our computers, during our regular hours.
I'm taking an online class at another college. Can you proctor exams for other schools?
Yes. However, each college will have its own proctor requirements, so discuss this with your instructor and bring us the necessary information to set up communication with your instructor. We ask that you take the test in our testing room on our computers. You'll need to take your tests during our regular open hours.
Can I use my own computer to take online tests?
No. For security reasons, we require students to use our computers that are set up in the testing room.
The ARC's COVID Policies
While the COVID-19 virus continues to affect the Ozark campus, the ARC will have the following policies in place for its services.
We love to work with you on all things academic and are grateful that the scheduling software that we have been using for the last six years (WCOnline) has the ability to allow us to do online tutoring appointments. (You can have online appointments through video sessions or through email.) When we are all on campus together, we are encouraging you to schedule online tutoring appointments if you can because we know that this helps reduce risk when it comes to the spread of the virus. We think that online appointments work well for having a conversation about
- Thesis statements
- Assignment guidelines
- Building outlines for papers
- Developing ideas for papers
- Basic rules about formatting and citation
However, we know that online doesn’t work for every situation or for every student. Specifically, if you find yourself needing help with
- More detailed formatting and citation issues
It may be better to schedule a face-to-face appointment. Please know that if you come in for a face-to-face appointment, you and your tutor will both be asked to wear a mask. You and your tutor will also both be asked to use hand sanitizer before the session. And your tutor will wipe down the whole tutoring station with disinfecting wipes after each tutoring session. We are doing all of these things to help make this situation as safe as we can. If you cannot follow these policies, we ask that you only schedule online appointments.
If the school moves completely online due to a surge of COVID-19 cases, the ARC will still be available to help you! We will have to use our online options only at this time. Make sure to watch your student newsletter and the ARC’s social media for updates on changes to any procedures or operating hours that may be affected by this change.
Because of our desire to follow social distancing requirements, our testing center will be severely limited on the number of students that are allowed to test at any time. The reasons for excused tests that can be taken in the ARC have also been changed due to COVID-19, and students are encouraged to read their professors’ syllabi carefully before missing any tests given in class. Please note that students with ADA learning accommodations will always be able to take their tests in the ARC unless the school moves completely online. If the school moves online, students with ADA learning accommodations are encouraged to contact their professors and the academic dean’s office to make sure that their testing accommodations are taken care of.
We will still be offering our academic skills workshops this semester. The one change you may notice is that we cannot host as many students in each workshop as we normally can. We will simply have to follow a first-come-first-served policy, so watch our schedule and make a point to get to the classroom a couple minutes early if you want to make sure to reserve a seat. You will have to wear a mask inside these workshops as you do for other classroom settings.
If the school moves online at some point during the semester before our workshop series is complete, we will not be finishing these online.