Student Concerns, Complaints, and Grievances
It is the desire of the faculty, staff, and administration that the community environment be conducive to student’s academic and personal growth. Therefore, input from students is greatly encouraged. Students are encouraged to submit their specific suggestions, concerns, or complaints regarding their experience at OCC. These suggestions can be submitted to the Dean of Students by completing the "Student Concern Form", available below or in Student Life, located in the Casteel Administration Building. Students may also choose to voice their concerns directly to the appropriate individuals either in writing or in person.
INSTRUCTIONS FOR THE STUDENT CONCERN FORM
Students who have specific suggestions, concerns, ideas, or complaints regarding their experience as a student at OCC are encouraged to use this form to make those known to the appropriate persons or department. Completed "Student Concern Forms" will be reviewed by the Dean of Students to determine how the concern should be addressed.
Concerns will be forwarded to the appropriate individuals or departments for their consideration and response. For instance, concerns relating to academic matters will be forwarded to the Academic Dean.
The student will receive a written or personal response from the Dean of Students within two weeks of the date the form is submitted. This will give either an answer to the concern or the measures being taken to address the concern.
Please fill this form out completely using the following instructions.
- Mark your specific area of concern.
- Provide a detailed explanation of your concern written legibly in the space provided or on an attached page. (If you use attached pages please use the "Student Concern Form" as a cover page.) One issue per form please.
- Be sure to include your name and OCC mailbox number on the form and any attached pages. Anonymous forms will not be processed.
You may use the Online form or complete a printed copy (PDF). Completed paper forms should be submitted to Student Life, located in the Casteel Administration Building.
Any questions related to the completion or use of the "Student Concern Form" should be directed to the Dean of Students.
A formal Grievance Policy is located in the Student Life Handbook.